Mecca Bey – Web Curator & Social Media Maven Extraordinaire
News & Reviews From A Professional Muse
Shop Ziamond.com Today!



Work At Home

February 17, 2012

This Weeks Work At Home Jobs

language-line-300a062909

Customer Service / Home Monitoring & Control Specialist
Randstad - Billerica, MA

Come and join the customer service team for an industry leader in Technology!! Based in Metro-West Massachusetts, my well known client is seeking dedicated and driven customer service / tech support professionals. This is a “REMOTE / Work From Home,” position.

** EXEMPT FROM EMPLOYMENT: candidates who reside in Massachusetts, New Jersey, New York, California, & Mississippi.

BENEFITS TO YOU:
a. Work from the comforts of home.

b. Flexible scheduling opportunity.

c. Industry specific, customized training.

d. Competitive starting salary.

e. Opportunity to work for a competent, successful management team.

COMPETENCIES / REQUIREMENTS: ** MANDATORY**

a. Extensive knowledge of personal computer hardware, Windows OS, application support, peripherals, and networking.

b. Ability to communicate technical issues in a nontechnical manner, that individuals will understand.

c. Highly motivated and ability to work independently.

d. PROOF of certification(s) including but not limited to: MSDT, MCSE. A+, MCP, CCNA, CCNO, NET+.

e. Billingual candidates welcome (NOT MANDATORY).

**CANDIDATES WITHOUT CERTIFICATION OR FAILING TO PROVIDE SUPPORTING DOCUMENTATION FROM AN ACCREDITED INSTITUTE WILL NOT BE CONSIDERED.

Working hours: 40 HOURS (REMOTE)

As a Home Monitoring and Control Specialist you will be responsible for facilitating customer inquiries at the first point of contact using the tools and training provided. You are expected to provide distinctive customer service to all customers.

DAILY RESPONSIBILITIES:
a. Identify technical issues by thoroughly examining systems using diagnostic tools.

b. Ability to follow M&P’s.

c. Utilize effective selling techniques to determine best product and secure the sale.

d. Provide REMOTE technical support to customers.

e. Respond promptly to on demand support requests.

KEY SKILLS / ATTRIBUTES:
a. excellent communication skills – verbal & listening.

b. Highly motivated and goal oriented.

HOME OFFICE REQUIREMENTS **MANDATORY**

a. High speed internet access.

b. Quiet and private workspace.

c. Must have dedicated Landline line on first day – NO VOIP or DIGITAL.

d. Individuals currently using VOIP (i.e. Bright house, Vonage and/or Magic Jack) as a service provider CANNOT BE CONSIDERED due to system incompatibility.

*** For those who meet the mandatory requirements please forward your resume to Patrick Watson; patrick.watson@randstadusa.com or call 781.273.1472.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you’re looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

contact information

Watson, Patrick email

phone number: 781-273-1472

BURLINGTON

1 Van de Graaff Drive BURLINGTON, MA 01803  Click HERE to apply!

Rosetta Stone - Columbia, WA  Bilingual Customer Relations Associate

Work with German, Italian, French, or Spanish (Spain), speaking customers to answer questions and solve problems to enable a positive language learning experience. Your services will include order management queries, light technical remediation so some technical proficiency/aptitude is required, and general “how to” questions within the solution. You yourself will become a user of our products! Collaborate with the global digital services team to provide online content in your language to serve our customer base with its Rosetta Stone language learning success including self-help, social media channels, etc.

Lead or participate in customer facing webinars to engage and motivate our language learners Communicate with a c ustomer base through social media, chat, email, phone, etc Minimum Requirements: Bachelor’s Degree or equivalent years of experience Fluency or native speaker (reading, writing, and speaking) in German, French, Italian, or Spanish Spain Fluency in English Computer savvy to use and even make recommendations around systems and processes.  Click HERE to apply!

 

Language Line

Spanish Interpreters to work from home in Puerto Rico-003748

Description
Do you live in Puerto Rico?  Would you like to avoid the daily commute and work from home?  Are you 100% bilingual?
 
As a Language Line Spanish/English Interpreter you might help a concerned mother make a Doctor’s appointment for her child; help a frustrated customer understand his credit card bill; or help emergency services personnel save a life!  It is all in day’s work for Language Line Interpreters.  The best part is you can do this rewarding job from the comfort of your own home.  No selling, no quotas, just helping people communicate.
 
Please check the qualifications section of this job posting; does this sound like you?  If so, create your profile today and let’s get started!
Here is a more formal description of the position:
Job Title:  Telephone Interpreter
I. Summary of Position:
The Telephone Interpreter is responsible for handling calls on demand and renders meaning of conversations in the consecutive mode between speakers of two different languages. S/he processes information quickly and concisely, recognizes sensitive cultural differences and is professional and courteous at all times. The interpreter uses appropriate industry terminology and understands common industry procedures and practices. The calls may involve simple or complex, non-technical or technical subjects in the following fields: Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, and 911, Law Enforcement, Court, and General Business.
Work-at-home interpreters ensure a quiet secure environment from which to work in their home office.  The necessary equipment includes: note pads, writing utensils, glossaries or dictionaries and a dedicated land-line and head-set/telephone.
II. Major Responsibilities & Principal Accountabilities:
  • Renders correct concepts and meanings between English and Spanish while adhering to the complexity, clarity, tone, and style from one language to the other, upholding the correct rules for grammar and syntax in both languages.
  • Provides strict renditions of the messages including every detail of the conversation, and must be prepared for challenging calls at any time.
  • Employs good customer service and communication skills, clear enunciation, pronunciation, pleasant and professional voice as well as polite forms of expressions.
  • Follows instructions of clients, manage the flow of the call and avoid taking over the call, as well as avoids interaction with the limited English speaker person w/o client’s permission.
  • Remains calm during calls in the event that one of the primary speakers is incoherent or upset, especially in emergency situations
  • Is punctual and available during scheduled work hours.
  • Has access to the Internet for work-related electronic communication
Qualifications
Knowledge, Skills and Abilities
Candidates must demonstrate the following:
  • Near Native Fluency in English and Spanish
  • Highly skilled in the cultural dynamics(cultural implication and idiomatic expression) of the languages being interpreted.
  • Excellent listening, retention and note taking skills to maintain a high level of accuracy.
  • Knowledge of industry-specific terminology (can be learned on the job)
  • Ability to concentrate, to stay detached from the conversation, and to remain neutral and objective at all times
  • Ability to follow client’s instructions closely
  • Ability to explain certain cultural concepts to avoid miscommunication
  • Completion of High school education
  • Education in languages/translation/interpretation or related fields preferred, but not required
  • Bi-lingual work/education experience in customer service or any language field (teaching, language assessment, translation, interpretation) in the target language preferred, but not required
  • Experience working/studying abroad in countries where target language is spoken preferred, but not required
Additional Requirements:
We require that At Home Professionals do not have any conflicting responsibilities during their work shifts. Below are some things that people have found to be conflicting responsibilities while working at home:
  • Having disruptive pets
  • Being the primary caregiver for a young child or an elderly person during their work shifts

MUST BE AT LEAST 18 YEARS OF AGE

MUST RESIDE AND BE LEGALLY ELIGIBLE TO WORK IN PUERTO RICO

Job

Spanish Telephone Interpreter

Primary Location

NA-USA-Puerto Rico


About the Author

Mecca Bey





Shop Ziamond.com Today!
 
 

 
mentor

7 Reasons You Need a Mentor

And as your venture grows, odds are good that you’ll need help with different things in broad categories like strategy, finance, people and product. Do you know everything you need to turn your idea into a billion dollar ...
by Mecca Bey
0

 
 
wah1

Secret to Increased Productivity: Don’t Come to the Office

If your employees don’t work from home, you’re missing out on tons of benefits. Guidelines to make a work-from-home program work. I recently had a conversation with some fellow small business owners and was surprise...
by Mecca Bey
0

 
 
white-house-pan_17097

An Easier Way to Work With Government (Yes, Really)

The SBA, in conjunction with the White House’s Presidential Innovation Fellows, launched a new marketplace for small business. The SBA, in conjunction with the White House’s Presidential Innovation Fellows, is bringin...
by Mecca Bey
0

 

 
8-ways-come-up-business-idea

8 Ways to Come Up With a Business Idea

The start of the year is a great time to gear up to start a business. But, of course, you first need to figure out a winning concept. “You have to come up with a lot of ideas to be successful,” says Stephen Key, co...
by Mecca Bey
0

 
Hayneedle Specialty Online Retailers: Shop Now!
 
wah

This Week’s Work At Home Jobs

    Home Based Sales Representative – Healthcare Practice Group Location: Home Based (Work-from-Home) Job Code: 26 Description Home-Based Sales Representative – Healthcare Practice Group Description Are yo...
by Mecca Bey
0

 




FREE Shipping on Everything - Use Code EB-4374

0 Comments


Be the first to comment!


You must be logged in to post a comment.


FREE Shipping on Everything - Use Code EB-4374