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Work At Home

December 1, 2011

This Week’s Work At Home Opportunities


Check out this week’s work at home job opportunities:

****CLOUD 10 is seeking Inbound Customer Service Reps****

Company Description:
Cloud 10 utilizes At Home Professionals coupled with leading edge technologies and one of the industry’s most experienced managment teams to provide market leading contact center solutions.

Job Description:
Cloud 10, A Transcom Company is looking for qualified candidates to be part of our virtual Call Center Customer Service Team. As a team member or as we call them, At Home Professional, you we will be receiving inbound calls from customers needing assistance with their account as well as handling tech support issues. At Cloud 10 we pride ourselves on providing exceptional customer service support for major US companies. As an At Home Professional, customer calls will be routed through your home computer via the internet directly to you.

What’s in it for you? We are offering you a unique career opportunity in the field of customer service and technical support while working from the comfort of your own home. As a Cloud 10 At Home Professional, you are classified as an employee versus an independent contractor and you will receive an hourly wage, regardless of call volume. Cloud 10 offers an online paid training program, which is taught in a classroom setting that you attend from your home.

Qualifications needed for an At Home Professional:
To apply for this exciting career you will need to have a desk top computer with internet access via DSL or cable modem. Dial – up, Wireless or Satellite internet service cannot be used. You must be willing and able to work between 35 to 40 hours a week and be flexible with your shift availability. You must have prior customer service experience (customer service via telephone or sales experience is a plus). You are required to have a quiet work environment without any conflicting responsibilities during your scheduled work shift. Conflicting responsibility may include caring for a child or elderly person. You must also pass a criminal background check.  Click HERE to apply!


****Teleperformance is seeking work from home inbound technical support****

The Tier Two Technical Support Representative interacts with customers and representatives from other lines of business to handle a variety of functions. Representatives will provide account assistance, perform account research, maintain sales goals, access multiple computer systems, and answer questions regarding technical and billing aspects. Representatives will diagnose determining factors for customer issues and implement a fix in the system for the issues. Representatives may be required to dispatch tickets to problem areas and may be required to complete follow up calls with the customer’s to ensure the issue was fully resolved. Other questions and inquiries might arise also and representatives must be able to solve multiple complex issues as well as possibly take orders for activations and/or account changes.

o At least 18 years of age

o At least one year of customer service experience

o Ability to multitask, use multiple computer applications simultaneously, and be proficient with Windows programs

o Strong problem solving skills with customer focus and effective communication

o Must be able to work any 40 hour weekly schedule within the department hours of operation

o Pre-employment background checks and drug screens required

o Eligible applicants must be able to work a flexible schedule within our hours of operation, which are currently 5am-2am daily.

o Eligible applicants must be able to work evenings, weekends, holidays, and overtime if needed

Click HERE to apply!


****INTUIT is seeking work from tax advisors****

Requisition #: 72315
Job Title: Tax Advisor – TurboTax Ask a Tax Expert – Remote
Job Category: Contact Center
Finance and Accounting
City: Remote
State/Province: Remote
Country: United States of America
Company Overview: Hiring Work from Home positions across the United States.

The Opportunity:

Put your expertise of tax knowledge and experience to work by joining our premier group of seasonal TurboTax “Ask A Tax Expert” Advisor. You’ll have the opportunity to answer customers’ tax questions by using your tax knowledge and customers will know their taxes are done right.

Join a select network of active certified Enrolled Agents and active CPAs to answer customers’ tax questions.
Leverage your excellent communication skills in answering tax questions.
Seasonal employment (Nov 2011 – April 2012)
Flexible work schedule(30 – 40 hrs/wk preferred).
No upselling or cross-selling – just advice!

See how this opportunity can fit your lifestyle -

The Rewards:

Competitive salary, and in addition this position offers performance and retention bonuses with potential bonus payout up to $8,400.

Outstanding benefits including medical and dental coverage, 401(k) plan and more.

No commuting. You can work from your home.

Your Opportunity at Intuit: • This is a Work from Home seasonal customer facing position providing in-depth tax advice.

• Agents will support TurboTax customers via incoming phone calls and online chat (no up-selling, or tax promotions).

• Provide written summaries of solutions to customers by email.

• Excellent verbal and written communication skills.

Ability to work overtime as business requires.

Your Talents: Active Enrolled Agent with current Certification; or Active CPA;
or possess a JD (JD – active practicing Attorney having passed the bar exam with up-to-date credentials).

Experience preparing federal and state tax returns either individual (1040) or business (1120, 1120S, 1065, 1041, 990, 706).

Experience using major tax preparation software and electronic filing a plus.

Ability to discuss complex tax topics and situations using excellent verbal and written communication skills Proficiency in researching IRS and state publications, regulations and GAAP publications.

Must be able to work independently with minimal supervision and be able to work overtime as required.

Learn more about all Intuit opportunities at or click HERE to apply!

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Mecca Bey

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